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Details of Grant 

EPSRC Reference: GR/K79918/01
Title: A COMPARATIVE STUDY OF FACTORS AFFECTING PRODUCT QUALITY AND CUSTOMER NEEDS COMPLIANCE
Principal Investigator: Wright, Professor I
Other Investigators:
Taylor, Mr A Saunders, Professor J
Researcher Co-Investigators:
Project Partners:
DePuy Synthes (International) Hansatech Group Pre Nexus Migration
Department: Mechanical Engineering
Organisation: Loughborough University
Scheme: Standard Research (Pre-FEC)
Starts: 01 July 1996 Ends: 30 June 1999 Value (£): 117,787
EPSRC Research Topic Classifications:
Design Processes
EPSRC Industrial Sector Classifications:
Manufacturing Communications
Electronics Creative Industries
Related Grants:
Panel History:  
Summary on Grant Application Form
The research will determine the methods used by collaborating companies to ensure that products meet customer needs. The research will identify the methods and place them within a model of the PD process that is applicable to each company. Considering methods as functions that receive, modify and output information, each method will be classified and its effectiveness in contributing to customer needs compliance measured. A method's contribution to the overall effectiveness of the PD process in the companies will also be assessed. The influence of factors like company size, product type, management structure, customer quality requirements and market factors will also be assessed. The collaborating companies have been chosen as being representative of a number of market/product segments on the basis of market share, growth, size and product technology content.Key Words: Design, Management, Product, Customer, Market
Key Findings
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Summary
Date Materialised
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Further Information:  
Organisation Website: http://www.lboro.ac.uk