Details of Grant 

EPSRC Reference:	GR/M03399/01
Title:	EMMANATE (EXPLORING MENTAL MODELS FOR APPLICATION IN NETWORKING APPLICATIONS, TELEPHONY & ENVIRONMENTS)
Principal Investigator:	Sasse, Professor MA
Other Investigators:
Researcher Co-Investigators:
Project Partners:	BT
Department:	Computer Science
Organisation:	UCL
Scheme:	Standard Research (Pre-FEC)
Starts:	01 June 1998	Ends:	31 May 2000	Value (£):	121,751
EPSRC Research Topic Classifications:	Human-Computer Interactions Networks & Distributed Systems
EPSRC Industrial Sector Classifications:	Communications
Related Grants:
Panel History:
Summary on Grant Application Form
Using techniques from previous work on eliciting mental models, we will empirically determine linguistic phrases, visual metaphors and other concepts that people use when attempting to understand the behaviour of networks. Using a combination of focus groups, questionnaires, literature analysis and situated tutoring, we will build a taxonomy of key concepts used in formulating mental models of networks and network applications. Then, within the framework of conceptual design, we shall demonstrate how our results can be used to design interfaces which evoke appropriate user's mental models of applications and services. These will enable users to use services in an appropriate way and diagnose and respond to Quality of Service (QoS) problems. We will be working with both traditional and novel applications developed in other projects.
Key Findings
This information can now be found on Gateway to Research (GtR) http://gtr.rcuk.ac.uk
Potential use in non-academic contexts
This information can now be found on Gateway to Research (GtR) http://gtr.rcuk.ac.uk
Impacts
Description This information can now be found on Gateway to Research (GtR) http://gtr.rcuk.ac.uk Summary Date Materialised
Sectors submitted by the Researcher
This information can now be found on Gateway to Research (GtR) http://gtr.rcuk.ac.uk
Project URL:
Further Information:
Organisation Website: